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At Desoto Air & Plumbing LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
277 Reviews

Ryan Palfrey
02/03/2025
Danny called me back instantly and was here in less than 30 minutes. Great company and communication and had me fixed up quickly. Highly recommend Desoto Air and Plumbing and ask for Danny.
Tonya Smith
01/27/2025
I am writing to express my appreciation for the exceptional service provided by your plumber, Danny. From start to finish, the experience exceeded my expectations, and I wanted to highlight the key reasons for my satisfaction. Danny arrived promptly at the scheduled time, demonstrating a high level of professionalism from the very beginning. His positive attitude was both refreshing and reassuring, making what could have been a stressful situation much easier to manage. What truly stood out was his expertise. Danny quickly diagnosed the issue and resolved it with remarkable efficiency. His skill and knowledge were evident, and I was impressed by how smoothly everything was handled. Thanks to his promptness, positivity, and expertise, the plumbing issue was resolved expeditiously, and I couldn't be happier with the result. It's rare to find such a combination of professionalism and friendliness, and I wanted to ensure that his efforts did not go unrecognized. Please pass along my gratitude to Danny and let him know how much his excellent service was appreciated. I will not hesitate to recommend your company to family and friends.
Larry Thompson
01/23/2025
Danny came out early and figured out what was wrong and told me exactly what I needed. He was personable, respectful, and did charge me for anything I didn’t need. Thank you for being professional and honest. I highly recommend this company and this man they have representing them.
Jay Allen
01/21/2025
Located in Southaven
Danny and the Team were amazing and professional and efficient with repairing my heating unit. I would recommend this Company to anyone. Thank You all who came to the home and saved me during these cold winter days.
Service: System Repair
Missy Bladez
01/20/2025
They were absolutely amazing! Fixed our problem and now our heating is back on! Thank you so much
Mieko Myatt
01/20/2025
Danny was a life saver in this horrible mess of a flood we had and he wouldn’t stop until he found the issue what a life saver he was!!!
Walker Isbell
01/14/2025
Patrick and his crew were awesome! We had a pretty serious issue with our plumbing, and we were expecting it to take a while. Patrick did 2 quick consults before quoting us a very fair price on a good amount of work. His crew showed up 2 hours later and got it done. They were all respectful and polite. I couldn't recommend them enough. They will be our first point of contact for issues going further.
Brie Burdett
01/08/2025
Danny was great, punctual and took care of issue!
Martina Olson
01/07/2025
Had an issue with our heater and were worried with the impending bad weather. Patrick came out the next morning. Turns out it was a false alarm. They did not even charge for the service call. We’ll definitely be returning customers!!!
Bree Aldridge
12/17/2024
Patrick and his guys did a fantastic fixing our master shower! Their response time was so quick! Hugely recommend Desoto Air & Plumbing!
Kori Thiele
11/29/2024
Danny was very friendly and thorough. My Hot water heater busted. He capped off my Hot water heater so I could still have water. He also looked at the heater to make sure it was working properly. I'm very thankful!
Jeff Haynes
11/24/2024
Woke up to no heat and called Desoto Air. The lady was kind and patient. She scheduled for an appointment only a few hours later - awesome. Then 30 minutes later, Danny calls me and says he is 15 minutes from house and offered to come ASAP. Danny was kind, professional, funny, and promptly diagnosed and repaired the issue inside 30 minutes. Overall - outstanding employee and company. Highly recommend.
Kayla Cooley
11/17/2024
Located in Olive Branch
Danny was so nice and quick! Thanks to him we have hot water again!
Service: Plumbing
Gayla Miller
11/12/2024
Danny with Desoto Air & Plumbing is the best! He is friendly, professional, shows up on time, explains the work, does a great job and cleans up after he finishes a job. He has done more than one job for me, and I will use him again and again.
Brian Hope
11/11/2024
Danny came quickly and efficiently diagnosed problems and gave great recommendations.
Libby Wise
11/05/2024
We went with this company after receiving 3 quotes for the same service. Their price was midrange, but affordable. Choates was our first quote and though we've used them before on some things, they were just so full of fluff with the offer that we saw through it. It was just annoying to be talked to like we were being pitched some timeshare without a thought in our heads. We went to Carrier for our third quote, but their salesperson got noticeably angry when we didn't sign on with him as soon as he gave us the quote making us extremely uncomfortable in our own home. This company was our second quote, and although we almost had our minds up to go with them, we do our due diligence when it comes to large expenses so continued with the third. We were not disappointed with Desoto Air and Plumbing. Patrick was the guy who gave us the quote and he was extremely knowledgeable and professional. I like that both he and the owner were competent no-nonsense sort of folks. I can't remember the installers name, tall slender white male. I think he had red hair. He was a nice guy arrived on time and we've had no problems with the unit since install. We waited to write this review, because we feel it's more accurate to wait. Love that this is a Mississippi business. More personable people who value integrity in my opinion. Confident in this major home purchase from this company. Thank you Desoto Air and Plumbing!
Angelia Williams
10/26/2024
Desoto Air and Plumbing was a lifesaver for us. We had a service that we had to have completed to meet a deadline. We were not sure what we needed. Danny came to provide the service, unfortunately, he wasn't able to complete the service due to some issues he discovered. He worked with us to help find the part we needed at a reasonable price. He quickly rescheduled the appointment and installed the part very quickly. We are so grateful for the service, courtesy, honesty, and help that Danny at Desoto Air and Plumbing provided to us. We will definitely use them again and recommend them to our family and friends.
Elizabeth
10/23/2024
Located in Olive Branch
Danny was very polite and professional. It only took him a few minutes to repair the issue. I would highly recommend Desoto Air and will use them for any future needs.
Service: System Repair
The Journey To Michael
10/22/2024
Danny came out and took care of our service check on our year old system , showed up on time , took care of what he needed to do and even gave me some great advice for an older system . Very courteous and friendly as my mom is older and had questions, he was very patient with the both of us and that was greatly appreciated. Thanks you Danny and Desoto Air and Plumbing .
Marvin Witzleb
10/22/2024
My heat was not coming on in my house. Patrick Smitherman with Desoto Air & Plumbing showed up on time around 8:30am. Within a very short time, Patrick had my heat working. We talked for a while about my 12-year-old HVAC unit and future replacement. Mr. Smitherman was friendly and very knowledgeable. I was satisfied and impressed with the service I received and will call Desoto Air & Plumbing for any future HVAC or plumbing problems I might have. It is always a pleasure to deal with reliable and competent professionals. Thanks to Patrick Smitherman and Desoto Air & Plumbing for fixing my heat in a professional and timely manner.
Mike D.
10/07/2024
Danny was awesome and professional and took care of the issue in a very timely manner. The price was more than fair and the service exceeded all my expectations. I definitely recommend using their services. I will use them again.
John
09/18/2024
Great response time! Good communication with scheduling, personable and friendly technicians. Explained the issue needing repair in layman terms so I could understand the work performed. Kept everything cleaner than they found it inside and out. Reasonable and fair pricing for a repair that will last. Thank you!
Ashley Bratton
09/11/2024
Danny great a/c man in Desoto county and dependable and on time!!
Ava Benton
09/06/2024
Danny is awesome and does amazing work! He is very thorough and efficient! The best service I’ve ever received from plumbing/hvac servicer!
Cassady Ashley
09/04/2024
Danny with desoto air took care of our water heater issue super fast. Would recommend. 5 stars
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